Thank you for shopping at Blury Books. Please read this policy carefully. This is the Refund and Returns Policy of Blury Books.
1. E-Book Purchases
All sales of e-books are final. Once an e-book has been purchased and downloaded, we do not offer refunds, returns, or exchanges except as required by law.
2. Refund Eligibility
Refunds may be issued in the following circumstances:
- Duplicate Purchases: If you accidentally purchase the same e-book more than once, please contact us immediately for assistance. We may issue a refund for the duplicate purchase upon verification.
- Defective or Incomplete E-Books: If you encounter technical issues with the e-book file that prevent you from accessing the content or if the e-book is missing pages or chapters, please contact us within 2 days of purchase for assistance. We may provide a replacement e-book file or issue a refund at our discretion.
3. How to Request a Refund
To request a refund, please contact our customer support team with the following information:
- Your name and order number
- The reason for your refund request
- Any relevant details or screenshots demonstrating the issue
4. Refund Processing
Refunds will be processed within 7 days of approval. Refunds will be issued to the original method of payment used for the purchase.
5. Contact Us
If you have any questions about this Refund and Returns Policy, please contact us.